1. Information We Collect
When you visit stopadrop.com or make a purchase, we may collect the following information:
- Personal Information: Name, email address, shipping address, phone number, and payment details provided during checkout.
- Order Information: Products purchased, order amounts, shipping preferences, and transaction history.
- Device & Usage Data: IP address, browser type, operating system, pages visited, time spent on our site, and referring URLs.
- Communications: Information you provide when contacting customer support, using our chatbot, or submitting forms.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including shipping and delivery notifications.
- Communicate with you about your orders, account, and customer support inquiries.
- Improve our website, products, and customer experience.
- Send promotional emails and offers (only with your consent — you can unsubscribe at any time).
- Prevent fraud and ensure the security of our platform.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your data with:
- Payment Processors: Stripe processes all payments securely. We never store your full credit card number. [REVIEW]
- Shipping Carriers: We share your shipping address and contact information with carriers to deliver your orders.
- Service Providers: Trusted third parties that help us operate our website, process orders, and improve our services — all bound by confidentiality agreements.
- Legal Compliance: If required by law, regulation, or legal process. [REVIEW]
4. Cookies & Tracking
We use cookies and similar technologies to remember your preferences, keep items in your shopping cart, and understand how visitors interact with our site. You can manage cookie preferences through your browser settings. [REVIEW]
5. Data Security
We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for all data transmitted between your browser and our servers. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security. [REVIEW]
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Request correction or deletion of your data.
- Opt out of marketing communications.
- Request a copy of your data in a portable format.
To exercise any of these rights, email us at getstopadrop@gmail.com. [REVIEW — California CCPA / other state privacy law compliance]
7. Children's Privacy
Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it. [REVIEW]
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
9. Contact Us
If you have questions about this Privacy Policy, contact us at:
Stop A Drop
Email: getstopadrop@gmail.com